Year
2025
Tools
InDesign
Category
UX Research
Craigslist has been a popular online marketplace since 1995. Its simple design and easy access make it a common choice for buying, selling, job hunting, and connecting with the community. However, despite its functionality, the platform’s user experience leaves much to be desired. Through a comprehensive usability study, this project identified key areas where Craigslist falls short and proposed actionable recommendations to enhance its navigation, security, and overall usability.
